Returns & Exchanges

At Mando, we want you to feel confident in your beauty routine; if a product isn't the perfect fit, you can return it within 30 days of purchase. We offer a seamless return process to ensure your skin and your shopping experience remain stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all safety seals are intact or that the product meets our gently-used policy requirements.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.